35255 - CUSTOMER COMMUNICATIONS SPECIALIST III   Position: CUSTOMER COMMUNICATIONS SPECIALIST III FullTime/PartTime: Full Time Days: Mon - Fri Hours: 9:30a - 6:00p Shift: First Hours Per Pay Period: 80     Qualifications: *Work occasional weekend. Excellent customer service and critical thinking skills required and ability to multitask. Must be fluent in Microsoft applications. Education: High School or GED are required Experience: Two years switchboard are required Description: The Switchboard Communication Specialist III is primarily responsible for answering incoming calls, transferring calls, and providing requested information to callers; Assists with long distance and conference calls; Accesses and enters systems information; Effectively utilizes systems software; Produces department reports; Maintains on call schedule; Assists with department work projects and committee activities; Responds to internal emergency calls; Identifies and routes emergent medical calls. Initiates overhead pages for codes; Assists with fire, cardiac arrest, and emergency response plans. Must have excellent customer service skills, critical thinking skills, and the appropriate computer and clerical skills; Performs other duties as assigned.

About St. Josephs Hospital: St. Joseph�s is known for its advanced medical technology and surgery and its Centers of Excellence include the Cancer, Neuroscience and Heart institutes. A highly skilled and experienced staff of physicians with national and international reputations care for infants, children and adults at St. Joseph's Hospital. More than 70 specialties are represented among the medical staff, from internal medicine to cardiology, neurology to surgery. St. Joseph's Hospital is part of the St. Joseph's-Baptist Health Care system, a pioneering community health alliance that brings together St. Joseph's Hospital, St. Joseph's Women's Hospital and St. Joseph's Children's Hospital in Tampa, and South Florida Baptist Hospital in Plant City. Other members of the health alliance include St. Joseph's John Knox Village, a 14-acre retirement community, 23 Health Point physician offices and Community Care Clinics for the underserved.